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Skills for Work and Training Course (Communication - People Skills - Day)
Course DescriptionThis course explores the People Skills you need work well and interact with others. Vocational training alone does not guarantee success with colleagues, customers or at interviews.
This class will focus on vital Communication Skills which will help you to:
• speak, listen and present information with confidence
• work well within a team
• be assertive and interact well with clients, colleagues and others
• increase your confidence
• improve your ability to get along with people
The People Skills class involves a range of activities, individual and group work and many opportunities to practice your skills. It is designed to prepare you for new or changing work, promotion or community roles.
SubjectsDemonstrate interpersonal skills
Identify strategies to build self esteem and personal effectiveness
Listen and respond in a range of contexts
Interact with customers
Communicate with customers in a range of contexts
Use effective personal presentation skills
Participate in a team
Speak effectively in a range of contexts
Note: This course consists of units/modules from C11 Skills for Work and Training. You will receive a transcript each semester for modules completed issued by the college. To achieve the C11 qualification you will need to further successfully complete ALL the required units/modules.
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Minimum Entry RequirementsThere are no formal educational requirements for this course however year 10, ESOL level IV or equivalent or life or work experience is preferred. You must be able to read, comprehend and discuss information in English. Intermediate English writing skills are required.
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CreditIf you already have experience, skills and knowledge that are relevant to your course, you may be able to apply for credit ( also called Recognition of Prior Learning (RPL).)
Credit may be granted through a number of processes:
. Articulation allows you to progress from one completed qualification to another in a defined pathway (such as from school to TAFE or from TAFE to university).
. Credit Transfer allows you to receive an agreed amount of credit for previous learning which is considered to be equivalent in content and learning outcomes to your nominated course.
. Recognition of Prior Learning (RPL) allows you to be granted credit based on an assessment of your previous learning and unique experience, if there are equivalent outcomes.
For further information please contact the Sydney Institute Information Centre on 1300 360 601 or visit http://www.tafensw.edu.au/courses/rpl/index.htm
Location and Enrolment
Flexible, 1 Semester (18 weeks), 3 Hours per week
Indicative Timetable: 1 day per week, Tuesday 10:00am to 1:00pm.
How to enrol: You must attend Ultimo College to attend an Information and Enrolment Session on Tuesday 25 June 2013 at 11:00am OR at 6:00pm. Building D, Level 5, Room 10 (D510) Mary Ann Street Ultimo. Please bring a pen
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CostThis course is EXEMPT from the TAFE NSW Fee. However there may be other course related charges incurred.
Additional Cost:(see note 3 below)
$30 per semester flexible course related charge at Ultimo
Contact DetailsSydney Institute Information Centre
Ground Floor, Marcus Clark (Building W)
827 - 839 George Street, Haymarket NSW 2007
Phone: 1300 360 601 or
To make an inquiry, go to http://www.sydneytafe.edu.au/corporate/contact-us
Customer Service Centre
Building D Level 4
Phone: 9217 3683/4322/3160/3098